Telephony

Telecommunication Services

Is your current phone system not keeping up with the demands of your business, or do you find your company missing calls, or worse yet sales due to lacking functionality or features?

A new telephone system may be in order. With our telecom solutions, you can rest assured that your business needs will be met and far exceeded.

Let Greenlight Tek’s telecom services provide you the benefits every business needs today:

  • New features.

  • Decreased workload.

  • Low-cost and easy to setup.

If you're not happy with your current phone system, it may be the right time for an upgrade. You might have outgrown your setup or need more advanced features to better support your growing business. A modern and efficient phone solution can improve communication, boost productivity, and reduce downtime. We offer scalable, reliable systems tailored to your specific business needs, with full support from setup to maintenance. Call us today and let us help you make the right choice with confidence.

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Our Telecommunication Services

  • Phone System Sales & Service

  • Phone System Support and Maintenance

  • VoIP Systems

  • Hosted PBX

  • PRI, SIP Trunking & T1 Service

  • On Hold Music

  • Call Accounting Software and Training

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Frequently Asked Questions

What types of businesses does Greenlight Tek support?

We specialize in serving small businesses across Florida—from local shops to professional service firms. Whether you're in healthcare, legal, finance, or another industry, we tailor our IT support to fit your size, operations, and growth goals.

How is Greenlight Tek a reliable IT partner?

Our clients count on us for fast response times, clear communication, and solutions that actually stick. With over two decades of experience and a relationship-first approach, we act as an extension of your team—not just a service provider.

Can Greenlight Tek support both remote and in-office teams?

Yes. Whether your staff works remotely, on-site, or both, we provide secure, seamless support that keeps everyone connected. From cloud tools to network setup, we make hybrid work simple and safe.

What services do you offer to support business growth and stability?

We provide fully managed IT services, cybersecurity, data backup, disaster recovery, network support, and more—all designed to scale with your business. Our team ensures your tech runs smoothly so you can focus on growing your company.

FAQs About Our Cybersecurity Services

What are the biggest cybersecurity threats businesses face today?

Businesses face ransomware, phishing attacks, insider threats, weak passwords, unsecured devices, and data breaches. Cybercriminals constantly evolve their tactics, making proactive security measures essential to protect sensitive information and prevent financial and operational damage.

How often should businesses update their cybersecurity measures?

Cybersecurity should be reviewed continuously, with major updates at least annually. Regular software patches, employee training, and security assessments help keep defenses strong against emerging threats and evolving attack methods.

What is multi-layered security, and why is it important?

Multi-layered security combines different protective measures—firewalls, endpoint protection, encryption, and access controls—to defend against cyber threats. No single solution is foolproof, so multiple layers reduce risk and block attacks from different angles.

How can businesses protect against phishing attacks?

Employee awareness training is crucial. Additionally, businesses should use email filtering, multi-factor authentication (MFA), and endpoint security tools to detect and block phishing attempts before they compromise sensitive data.

What is the dark web, and why does it matter for cybersecurity?

The dark web is an underground part of the internet where cybercriminals sell stolen data. Monitoring the dark web for exposed credentials can help businesses prevent breaches before stolen information is exploited.

How does zero-trust security improve cybersecurity?

Zero-trust security requires continuous verification of users, devices, and applications before granting access. This prevents unauthorized access, limits potential breaches, and ensures only trusted users interact with sensitive systems.

What should businesses do after a data breach?

Immediately contain the breach, identify affected systems, notify relevant parties, and implement stronger security measures. Conduct a post-incident review to prevent future breaches and improve security resilience.

Why is compliance important in cybersecurity?

Compliance ensures businesses follow industry regulations designed to protect sensitive data. Failing to comply can lead to fines, legal consequences, and reputational damage, making it essential to maintain secure practices.

How can businesses secure remote employees?

Use VPNs, enforce multi-factor authentication, require strong passwords, and implement endpoint security solutions. Regular training ensures employees recognize cyber threats and follow best security practices when working remotely.

How does cybersecurity impact business continuity?

A strong cybersecurity strategy prevents disruptions from cyberattacks, protecting data and operations. Without proper security, businesses risk downtime, financial loss, and reputational damage that can severely impact long-term success.

Let’s Make Technology Work For You

We handle the IT so you can focus on the work that matters most. With 25 years supporting long-term care, we know how to deliver service that earns trust and builds confidence.

Call (561) 325-6860 today or click the button below to find out what reliable, responsive IT services really look like.