The Greenlight Tek Backstory
Greenlight Tek was founded with one goal in mind: to support long-term care providers by taking the burden of IT off their plate. For more than 25 years, we have helped care facilities across Florida stay focused on patients while we handle every aspect of their technology. That experience has shaped the way we prioritize people, not just problems.
Our journey began in healthcare settings where downtime was not an option. We built our reputation by solving problems fast, maintaining secure systems, and being relentlessly available. We see ourselves as a customer service company that happens to work in IT—and that mindset shapes every relationship we build. Our clients stay with us because they know we never lose sight of what really matters.
People Who Put Clients First
Meet your IT Experts
Our team is built around a service-first mindset, shaped by decades of work in long-term care environments. We hire for empathy, responsiveness, and accountability—because our clients deserve partners who truly care. We fully support each other, the same way we support our clients.
carmi gross
CEO
Sophie Mejia
Regional Vice President
jimmie vaughan
General Manager, [Location]
michael harrel
Director of Services & Support
Freddy Hampton
Director of Services & Support
Sophie Mejia
Regional Vice President
jimmie vaughan
General Manager, [Location]
roderick alvarez
Client Services Manager
dominick newman
Senior Solutions Consultant
rebekah reyes
Engineer
Why Our Clients Trust Us With Their Cybersecurity
Always Answer The Call
Clients never wait in a queue or chase us down. We respond quickly and follow through every time.
Know The Environment
With 25 years in long-term care, we understand the urgency, the stakes, and the systems our clients rely on.
Act Like A Partner
We take full ownership of your IT, treating every problem and project as if it were our own.
Keep Things Personal
Clients know us by name because we build real, lasting relationships— not just ticket histories.
Focus On What Matters
We handle your IT so you can focus fully on delivering care and running your business.
Stay Proactive, Not Reactive
Our monitoring and maintenance reduce downtime and protect data before issues even arise.
Let’s Talk About Your IT Goals
Tell us where your pain points are, and we will show you how it feels to be fully supported. From long-term care to other essential services, our team is here to make IT easier, smarter, and more dependable for your business.
Call (561) 325-6860 today or click the button below to book an introductory call. We’re ready to secure your IT systems.
Company
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